EVERYBODY CHANGES — TRANSGENDER TRAINING

professional development Course in Respecting Gender Diversity in Changing Rooms

For: Owners, managers, and employees of facilities with locker rooms

30-min. course | $29.95
bulk discounts available


Did you know: 

  • In a 2018 study conducted by The Williams Institute of UCLA found no link between trans-inclusive policies and bathroom safety for all people.

  • 1.4 million Americans identify as transgender;  approximately 150,000 are youth ages 13-17. 

  • 59% of transgender people report that they avoid using public restrooms and changing rooms;  12% report physical verbal, physical, and sexual assault while using the facilities.


If You believe that a transgender or gender diverse person has never used your changing room facilities, they probably already have, and they certainly will someday.


Everybody Changes is a 12-part, video based eLearning course, designed to help you: 

  • Get educated on the simple facts of gender diversity, which can seem confusing and overwhelming;

  • Become familiar with accurate terminology to help you respond and interact confidently with gender diverse people;

  • Have the tools to give the best possible customer service and keep all guests safe, if you're an employee;

  • Know how to effectively intervene in tense situations, if you're an ally;

  • Take an active part in respecting all members of your community.


We are competitively priced at $29.25 for individual users,
and we offer
discounted packages for large groups.


If single stall, unisex changing facilities are not available, where do transgender and gender diverse people safely and comfortably change clothes and shower? What are best practices to provide excellent customer service while keeping everybody safe? How can you find facts, humanity, and comfort around a topic that is highly politicized and very often misrepresented. 


Scott Turner Schofield, a leading expert on gender diversity issues, created this first-of-its-kind training and certification eCourse, Everybody Changes, to train aquatics and recreation staff for the City of Santa Monica Department of Cultural Affairs, which houses its Department of Recreations and the Annenberg Beach House. 

transgender-issues-with-scott-turner-schofield

Topics covered include:

  • Introduction to the transgender community;

  • Vocabulary and terminology;

  • Common ways gender diverse individuals are unintentionally disrespected, and how to act respectfully;

  • Harassment: what it looks like and how to address it;

  • The Bathroom Issue.

The course videos contain role-playing scenarios that train front-line staff to sensitively address specific situations, including:

  • How to enforce laws and policies that already exist to protect everyone using the locker room;

  • How to sensitively address and meet the needs of alarmed or angry members of the public;

  • How to respect the differences and meet the needs of transgender and gender diverse members of the public.


Click through the images below to see full-size screen shots from our training modules: 


Is this course right for you and your staff? 

Our clients include:

  • Gyms and fitness centers, both large chains and boutique facilities

  • Public and municipal pools and beaches

  • Hotels with pools, gym, and/or spa facilities

  • Cruise lines

  • University and high school athletics departments

  • Community centers with pool facilities

  • Summer camps

  • Swimming schools

  • People like you

Who can benefit from our training? 

  • Front line staff in recreational facilities

  • Managers in recreational facilities

  • Life guards

  • Membership coordinators at recreational facilities

  • Gym teachers

  • Coaches

  • Anybody who is nervous about the topic of transgender people using shared facilities

  • Anyone interested in being a better ally


FREQUENTLY ASKED QUESTIONS

Q:  When does the program begin? 
A:That's up to you! Learn at your own pace, in your own time. 

Q:  What if I want to go deeper into these issues and learn more? 
A: We provide further reading materials with every section.

Q:  Do you offer personal coaching? 
A: Yes!  We coach individuals and conduct trainings in classrooms and workplaces. Please email speakingoftransgender@gmail.com for more info! 

Q:  I don't think I know any transgender people, and I don't think they use my facility. Should I still take this course?  
A: Transgender. non-binary, and gender diverse people have always used public facilities. The recent political focus on this minority group has brought negative attention to this everyday fact that was not a problem before it was manufactured into being one. This course will help you address any issue that may arise in the future.

Q:  Who are the models in your videos? Are they transgender people? 
A:  We cast from our beautifully gender diverse community here in Los Angeles.  Our actors' voices and experiences helped to create the authentic feel of the videos. 

Q:  I work at a large company and I would like all of our employees to be certified. Do you offer company discounts? 
A: Yes!  We offer bulk discounts and customizable packages, based on your needs and your budget. Please send us an email at contact@speakingoftransgender.com. 

Q:  Why are you qualified to run this course and certification? 
A:  Our founder, Scott Turner Schofield, has over 2 decades of experience working in educational and business settings as a trainer in transgender cultural competency and diversity and inclusion.  

Scott has conducted trainings at over 100 companies, universities, and cultural centers, including: 


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